During the rush, three calls a day
walk straight to your competitor
The same crew that makes the food also answers the phones. Calls get dropped, customers give up. And even when someone picks up, a 16-year-old on shift doesn’t sell — he just writes it down. A smart voice agent answers every incoming call, instantly, even when twenty come in at once.
This is what it sounds like
A recording of a real ordering call with the agent. Notice where it offers an add-on, and where it confirms it got the order right.
How the agent works
The agent holds a natural conversation: takes the order, recognizes items from your menu, recommends, offers add-ons and promotions, sends the customer a payment link, and streams the order straight into your POS. The customer gets an SMS confirmation. The ticket prints in the kitchen as if the order was keyed in by hand.
The agent doesn’t replace your team — it completes it. A complex call, or a customer who asks for a person, is transferred to a human immediately. No customer ever gets stuck.
What you get
- Zero unanswered calls. Every call is a potential order — and it gets captured.
- It sells, it doesn’t just take notes. Offers add-ons and upgrades on every order. That’s where the margin lives.
- Your crew is freed up to make food instead of running to the phone.
- Real-time menu updates. A new dish or a daily special goes live automatically.
- Hebrew, English, Arabic and Russian, built to work in real kitchen noise.
- Available 24/7. Never swaps shifts, never burns out, never shows up late.
- A full safety net. On any fault the agent is disabled instantly and the phones fall back to your regular answering. 24/7 support.
- A digital asset of your business. Not an off-the-shelf product: we implement and train it like a new employee of yours.
The business math: a neighborhood pizzeria, before and after
Plug in your own numbers. The structure holds.
You’ve hired a professional AI employee instead of another expensive cook who answers phones.
Plans
Scoping & setup included in the price
Scoping & setup included in the price
No separate setup fee. The cost of scoping and setup is spread across the first six months, and from month seven the subscription drops. A success-based payment track is also available. Full details in the work order.
What we need from you
A dedicated phone line, supplied as part of the package. A POS with a proper interface, an up-to-date menu, and a few recordings of good ordering calls. We manage everything else.
How it works with us
Forward accompanies you end to end: in-depth scoping of the menu, the ordering flow and the upsell rules, managing the setup with the infrastructure vendor, accuracy testing, and a soft launch until the agent performs the way it should. The infrastructure vendor is Israel’s leading telephony company in the voice-agent field.
We’re opening a first group of 10 pizzerias. Members get preferred joining terms, close accompaniment, and direct influence on tailoring the product to their business.
Questions pizzeria owners ask
How much does a voice agent for a pizzeria cost?
What’s the difference between a voice agent and a regular automated answering system?
Does the agent understand spoken Hebrew and kitchen noise?
What happens if the agent doesn’t understand the customer?
Does the agent connect to my POS?
What do I need in order to start?
The next step
A short intro call. If it fits, we move to scoping. No commitment.
+972-52-331-3334 · [email protected]
