AI training for local authorities: a program built together with the authority, including a syllabus, for the authority's employees, residents and local businesses. In plain business language, with practice on real tasks, so the tools enter daily use and do not stay in a lecture.
Who the training is for
A local authority serves three different audiences, and each needs its own track. The program is built so you can start with one and expand to the others.
Authority employees
Training by role: responding to residents' inquiries, writing and summarizing documents, working with data and preparing materials for meetings. We start with the basic tools and continue to complete processes.
Residents
Open sessions for residents: what AI can do for them day to day, how to use it safely, and how to identify incorrect information.
Local businesses
Workshops for owners of small and medium businesses in the authority: marketing, customer service and saving time with AI tools, from the point of view of those who have been supporting businesses since 2008.
Authority management
A policy for responsible use of AI, privacy and information security, and choosing the processes where use will return the investment.
How we build the program
- A fit conversation with the authority: who the audiences are, what the goals are and what already exists.
- A syllabus tailored to each audience, by roles and pace.
- Training with practice on real tasks of the authority and of the businesses.
- Measurement: what enters daily use, and what we continue with in the next stage.
The training can stand on its own, or be part of a broader AI project of the authority. For details on training for teams in companies and organizations: AI training for employees and teams. On policy: AI policy and governance. For all tracks: FORWARD ACADEMY.
Frequently asked questions
What does AI training for a local authority include?
A tailored program with a syllabus for each audience: authority employees by role, sessions for residents, workshops for local businesses, and a responsible-use policy for management.
Can we start with authority employees only?
Yes. You can start with one audience, and expand to residents and local businesses after seeing what enters use.
Is prior knowledge of AI needed?
No. The training starts from the basics, in plain language, and progresses at the pace of the group.
How much does training for an authority cost?
There is no uniform price, because the scope varies by the number of audiences, groups and sessions. The proposal is built after a short free 20-minute fit conversation.
When will you get back to me after I contact you?
Within one business day.