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Forward · Food & Hospitality · Hotels, chains and restaurants

Business consulting for hotels and tourism

Consulting for hotels and tourism businesses, restaurants and chains: from the first check to day-to-day operations.

A hotel or tourism business lives between busy and quiet seasons, between a crowded front desk and unanswered calls, and between the plan on paper and the actual profit. Forward guides hotels, hospitality businesses and tourism entrepreneurs from the first check to day-to-day operations, and adds new tools such as voice agents and AI where they return time and money.

What brings you here?
Active hotels

How do I get more bookings for my hotel?

Better operations and revenue: seasonal planning, pricing, cost structure, staff management, and the hotel’s food and beverage operations.

Restaurant, bar and room service: through the culinary offering we change the hotel’s branding, guest experience, occupancy and F&B profitability.

Talk to us about upgrading your hotel
Hotel room service tray
Food and beverage: restaurant, bar and room service
Innovation and AI in the hotel

Voice agents that answer every call, at any hour, with no waiting

Real-time guest information, end-to-end room service orders, and service tickets routed to the right department.

The agents do not replace the front desk. They take the calls that never reach it, and hand over to a person the moment it is needed.

Voice agents for hotels
AI customer service agent
Active restaurants and chains

A restaurant or chain that wants its profitability back

Food cost, menu, operations, staffing and marketing: we find where the money is lost and build a plan with measurable goals.

For chains, groups and restaurants with significant turnover, including franchising and delivery operations.

Restaurant and chain consulting
Professional kitchen
Food business setup and management course

Learn to open and run a food business, at your own pace

A digital course on opening and running a food business, for those who want to learn the way before they invest. The course is in Hebrew.

It can be combined with a feasibility check and personal guidance when you reach a decision.

Digital course (Hebrew)

Who it is for

Hotels and boutique hotelsGuesthouses and hospitality businessesAttractions and domestic tourismEntrepreneurs entering tourismActive restaurants and chainsEntrepreneurs opening a food business

What we do for you

Click your question to see the relevant page and everything related to it.

Restaurants and food businesses we have worked with

Over 1,000 businesses since 2008. Our clients

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How it works

1

Intro call

A free 20-minute intro call.

2

Diagnosis

What works, and where money and time are lost.

3

Work plan

A work plan with measurable goals.

4

Guidance in execution

Ongoing guidance during execution, as much as you need.

Frequently asked questions

How is hotel consulting different from regular business consulting?

A hotel lives on seasonality, occupancy and round-the-clock service. The consulting builds a plan that fits revenue swings and staff load, not a generic template.

Is a voice agent right for a small hotel too?

Yes, if calls go unanswered at night, on weekends or at peak hours. We check this in the diagnosis before deciding.

Can we start with just a feasibility check?

Yes. Most engagements start with a focused check, and the decision to continue comes after it.

Services and tools for food and hospitality

The list moves on its own; click any card.

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